Getting started
Many people arrive with questions they feel they should already know the answer to. That is normal. We start with the basics: what an exchange is, what a wallet is, and how the two fit together.
Crypto guidance
Practical crypto guidance, one to one.
Clear answers about exchanges, wallets, buying, transfers and security, from someone with 13 years operating a customer-focused digital-assets business.
Sessions are one-to-one video calls. If you are completely new, we start from scratch and move at your pace.
Understanding exchanges
How exchange accounts work, what identity checks to expect, how deposits and withdrawals are handled, and which account settings matter for security.
Understanding wallets
The difference between keeping crypto on an exchange and holding it yourself, and the practical differences between software and hardware wallets.
Buying and transferring
How a purchase and a transfer actually happen, step by step. Checking addresses and networks, and why a small test transfer is often sensible before a larger one.
Self-custody and security
What self-custody involves, how recovery arrangements work, and how to protect accounts with two-factor authentication and good habits.
Common mistakes
Most problems I have seen come from a short list of avoidable errors.
- Sending on the wrong network
- Storing a recovery phrase in a photo or cloud note
- Trusting unsolicited messages or “support” contacts
- Acting under time pressure
Related services
Crypto Starter Session
A one-to-one video call for complete beginners, starting from scratch. 30–45 mins. Fixed price: £60; follow-up sessions £40.
See pricingCrypto Setup Session
For people ready to set up an exchange account or wallet properly. 45–60 mins. Fixed price: £75; follow-up sessions £50.
See pricingCrypto Security Review
For people who already hold crypto and want their setup checked. 45–60 mins. Fixed price: £100; follow-up sessions £75.
See pricingClear boundaries
What this is not
- Education and general practical guidance only. Not personalised regulated investment advice.
- No coin tips. I will not tell you what to buy, or take commission on anything.
- I will never ask for your seed phrase, private keys or passwords.
- Not FCA authorised. Nothing here is financial advice.
Tell me what you need help with.
Use the enquiry form and I will reply to confirm whether I can help, and the scope and fee before any work begins.